PRIVACY STATEMENT

1. Introduction

Casa Verde ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Statement explains how we collect, use, and protect your information when you visit our website or use our services.

2. Information We Collect

We may collect the following information:

• Personal Information: Name, email address, phone number (when you make a reservation, place an order, or subscribe to our newsletter)
• Usage Data: Browser type, pages visited, time spent on pages, and other diagnostic data
• Cookies: Small data files stored on your device to improve your browsing experience

3. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your reservations and orders
• To send you promotional offers and newsletter updates (with your consent)
• To improve our website, services, and customer experience
• To respond to your inquiries and provide customer support
• To comply with legal obligations

4. Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Third-Party Services

We may use third-party services (such as Google Maps, payment processors, and analytics tools) that collect and process data according to their own privacy policies. We encourage you to review their privacy statements.

6. Cookies

Our website uses cookies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain features on our website.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with the relevant data protection authority

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this statement, unless a longer retention period is required by law.

9. Changes to This Statement

We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

For questions about this Privacy Statement, contact us at info@casaverde.rw or call +250793220812.